The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I take on a limited amount of custom orders now days. Contact me with you ideas Of how you’d like to adapt one of my creations as I can recreate them in different sizes and colours and I just love everyone’s ideas. Please note I will not recreate the work of other fibre artists as it is a breach of Intellectual Property Laws, Etsy’s Policies and again my personal morals. Please do not ask as refusal may offend.
I can often adapt a pattern or use different sized cotton to recreate wall hangings to your measurements. Message me and we can have a chat about your ideas!
Gift wrapping includes my usual packaging of brown paper, tied with cotton cord and my flyer and business card. It also includes a beautiful printed card in an envelope, where I can write your personal message.
I do not offer wholesale at this time.
All designs are my own Intellectual Property and should be treated as such. Please do not recreate my work as it is in breach of this and Etsy’s policies. Please do not ask me how to recreate my wall hangings as refusal may offend.